A
team works best when individual members respect the goals and
needs of the team and when the team respects the goals, aspirations
and individuality of team members. Steve
Buttry, Writing Coach, Omaha World-Herald, compiled this
handout for a workshop he presented for newsroom teams. (June
24, 2003)
Questions? Call Steve at (402)444-1345. His personal page is
at
www.poynter.org/profile/profile.asp?user=1795
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Covering Your Community
as a Team
A team works best
when individual members respect the goals and needs of the team and when
the team respects the goals, aspirations and individuality of team members.
Discuss coverage
plans
- Understand your
role. You probably have a brief job description. You might have
expanded on that some yourself and/or within your team. Clarify your
role further, in writing and in discussions with your team leader and
the team as a whole. What routine meetings and events should you plan
to cover? What periodic or annual events should you plan to cover (both
specific events and types of events)? What sorts of events would you
normally not cover but be responsible for monitoring for occasional
story possibilities? What sorts of agencies or institutions, public
and private, will you deal with regularly? What are likely unofficial
and non-institutional sources of news on your beat? Who are the unofficial
catalysts and connectors who will help you learn and cover your beat?
What issues and topics will you cover regularly? How much of your work
should be daily coverage? How much short-term enterprise? How much of
your work should be long-term enterprise?
- Understand teammates'
roles. Share job descriptions with your teammates and team leaders.
They might suggest something you should take into account in your job
description. Do their expectations of your job match your plans? If
not, discuss how to adjust expectations. Do your expectations of their
jobs match their plans? Remember that your job description and theirs
are plans, not straitjackets. The plans will change as you learn more
about your job, as you work with teammates and as developments in the
community and the newsroom prompt changes.
- Identify overlap.
Identify areas where your beat might overlap with other team members
or with other reporters on other teams. What are stories that you both
might pursue?
- Address overlap.
Before actual stories present conflicts, discuss with other team members
and with team leaders how to handle possible overlaps. Does one reporter
have primary responsibility and another has secondary responsibility?
Or does each have primary responsibility in particular situations? Both
reporters must commit to communicate about sources, story ideas and
news developments. Discuss possible conflicts and possible opportunities
for collaboration.
- Identify and
address gaps. What agencies, institutions, areas, people or stories
might not fall on anyone's beat as you have outlined them? Think especially
about organizations or issues that are non-geographic or non-traditional.
Think especially about people outside the community power structure.
Discuss whether someone on the team should expand her beat to fill any
gaps. Potential conflicts can also be potential gaps: Two reporters
have potential responsibility in an area and each assumes the other
will cover without confirming the assumption.
Learn about your
team
- Know your teammates'
abilities. Discuss with your colleagues the special skills you each
have. What languages do various team members speak? How fluent are they?
A reporter who wouldn't feel comfortable interviewing in a language
still might be fluent enough to help a colleague ask a source on the
phone if a family member speaks English. How adept are team members
at Internet research? Using the Freedom of Information Act? Searching
court records? Understanding tax issues? Understanding budgets? Understanding
legal issues? Reading financial reports? Computer-assisted reporting?
- Know your teammates'
interests and experience. Teammates can be a valuable resource to
help you understand topics that arise as you work on stories. Learn
who has a particular interest in a kind of music you don't follow or
who belongs to a religious group you're unfamiliar with or who might
have encountered a particular health problem. You can respect privacy
within the team while still learning who can help you understand issues
that might arise in your reporting.
Share as a team
- Share resources.
Tell teammates about directories, reports, data bases and reference
materials you have that may be helpful. Mark items with your name so
they will return to you. Be considerate in borrowing from teammates.
If they're around, ask permission, even if the person already has given
general permission. If the person is not around, send an e-mail telling
him what you have borrowed and when you expect to return it. Then make
sure you return it. Set a computer reminder or mark your calendar with
a reminder as soon as you borrow the item, so you don't forget to return
it. Tell teammates about Web sites you find that might be helpful to
other reporters. Tell teammates about valuable resources you find in
our library, the public library or elsewhere in the community.
- Share ideas.
Discuss how you plan to share story ideas and coverage suggestions.
When is it appropriate to suggest something directly to another reporter?
When should you suggest something to a team leader or the team at large?
What's the best way to share ideas: face to face, personal e-mail, an
e-mail discussion list, an idea file in your computer system that everyone
has access to, team meetings?
Share sources. You will encounter sources whose expertise extends
beyond your beat. Tell other members of the team who might find that
source helpful. Coordinate, though, so you're not constantly double-teaming
the source.
Head off potential
problems
- Consider the
diversity of the team and the community. How well does your team
reflect the community you cover? What parts of the community are not
reflected on your team? What parts are over represented? What parts
are under represented? What experiences do team members have outside
work that add to your diversity? Discuss how to use the assets you have
in writing about the community. Discuss how your diversity as a group
will enhance your coverage of the community. Discuss how your lack of
diversity as a group could limit your coverage of the community. What
can you do to avoid potential gaps in your coverage?
- Discuss concerns
openly. You need to find the right level of collaboration. Often
teamwork will require reporters to work together on a story. Sometimes
teamwork will require a reporter with less experience to work on a story
with a veteran reporter. Sometimes the reporter with less experience
will relish the chance to learn from the veteran. Sometimes the reporter
with less experience will feel lost and unappreciated in the shadow
of the veteran. Discuss this balance openly and candidly. Sometimes
the veteran needs to take the lead because the story needs the experienced
hand. Sometimes the veteran needs to step back and use the story as
a chance for the other reporter to gain experience. Sometimes a younger
reporter will have a skill the veteran lacks. Discuss openly the proper
way to handle that situation. Acknowledge and discuss the awkwardness
of the situation if it bothers either of you.
- Appreciate differences
in style. Individual reporters have differences in work pace, work
hours, productivity, competitiveness, neatness, habits, personal and
professional values, sense of humor, attitude about work, attitude about
your newspaper, attitude about the community, home situation, role in
the newsroom and other issues and characteristics. Many of these differences
make a newsroom a fun, stimulating place to work. Some of the differences
irritate colleagues. Discuss the annoying differences candidly. You
might learn a reasonable explanation that helps you understand and appreciate
a colleague's style. Or you may become sensitive to how your style affects
colleagues.
- Discuss how
you cover for each other. Team members will be absent for extended
periods for various reasons: vacation, illness, family leave, detachment
for projects. How do you cover that reporter's responsibilities during
the absence? Do reporters need to prepare contact lists and how-to instructions
beyond the job description to help colleagues who might cover for them?
Do you wait until you know of a pending absence to prepare such information
or should every reporter prepare some information so it's available
in an emergency?
Remember the reader
- The story is
the tiebreaker. Where individual team members are both planning
a story on a topic, the story is more important than individual egos
in resolving differences. Who can get to the story to our readers quicker
and better? Who has more background in this issue? Who can spend the
time needed to do the story right? Sometimes the solution is collaboration.
Sometimes the solution is deciding which reporter should do the story
alone. Always the solution is deciding the best way to serve the reader.
- Focus on the
reader. As you address team issues that seem like internal matters,
consider what approaches will best serve the reader. If the easy solution
internally doesn't serve the reader, then you have to make the sacrifices
or work out your differences to follow an approach that's best for the
reader.
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