Effective note-taking involves a complicated set of sometimes
simultaneous actions: listening, talking, writing, observing.
Too often, though, this seemingly simple task can turn to chaos.
Michelle Hiskey and Maria Saporta, staff writers for the Atlanta
Journal-Constitution, teach the Cox Academy course "Take
Note of This" as part of Cox Newspaper's training curriculum.
They recently taught this class at the National Press Club.
Michelle wrote this article for their newsroom newsletter.
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Take Note of This
Note-taking seems
simple: listen, watch and jot down what you'll need for the story. It's
such an elementary skill that most journalism schools don't even teach
it.
But seasoned writers
know that effective note-taking involves a much more complicated set of
sometimes simultaneous actions: listening, talking, writing, observing.
You're interpreting
what is said -- and listening for what is not said. You're formulating
smart follow-up questions. Skilled note-taking also encompasses smells,
tastes and emotions -- any information important to the story. Notes must
be gathered quickly, clearly and accurately.
Too often, though,
this seemingly simple task can often turn to chaos -- a pad full of half-quotes
and illegible scribblings, or maybe hours of stenography from a school
board hearing. How do you bring some order to that, especially if these
notes are for a deadline story?
Develop a consistent system. It can include a tape recorder, but handwritten
notes are a must-have backup, and sometimes the only resource on a tight
deadline.
Here are some tips
for making your note-taking system more accurate, organized and effective:
- Use a notepad
with narrow columns.
Using a notepad with narrow columnscuts the time needed to move from
the end of one line to the beginning of the next. A sharp, comfortable
pen speeds writing; felt-tips can smudge and drag. If time allows, use
pens of different inks to distinguish between speakers or interviews.
- Invent your
own shorthand or speedwriting.
I mprove speed and accuracy by inventing your own shorthand or speedwriting.
Use a period for "the," a comma for "is." Identify
the most common words on your beat and abbreviate them (example: U for
university). Try one new shortcut until you get comfortable, and then
add more to your repertoire. Books on speedwriting and shorthand offer
simple exercises to turn long words into a few swift strokes.
- Use Post-It
notes.
They're great for listing questions. They can be easily moved and can
be used for follow-up questions as the reporting progresses.
- Get focused.
Before the assignment, write one sentence -- or one word -- that sums
up why you have an interest in this story. That may change, but it gives
you a starting point and is a simple reminder of why your readers would
care about this subject, too.
- Note relevant
conditions.
Before your assignment, note the time, place and date of your story
and any other conditions, such as the weather, that might be relevant
to your story.
- Gather all
of the basic information in one place, or circle it.
In your notebook, gather all of the basic information -- for instance,
correct spelling of names, hometowns, occupations, date of birth --
in one place, or circle it. Often, starting an interview with these
background questions is a good icebreaker, and a way to ensure you have
this information covered.
- Listen.
Don't write down everything you hear. Distinguish between information
that can be paraphrased -- the who, what and where -- and meaty quotes
that explain the why and how.
- Flag the important.
When you hear that great quote, put a star next to it, or a bracket
or squiggle.
- Distinguish
sources of information.
Use initials of someone who is quoted. Put your own observations in
the margin.
- Ask them to
slow down.
If someone speaks too quickly, don't be afraid to ask them to slow down
or repeat themselves. They'll be grateful you want to get it right.
In most situations, you have more control over the pace of the interview
than you think.
- Create down
time to digest the story that's unfolding.
Ask a throwaway question, or use the restroom. Buy yourself time to
note a telling detail, or change gears if your initial perception of
the story is changing.
- Let your emotions
permeate your notes.
If your subject makes you cry, or feel like you want to punch someone,
capture that quote or action. Great stories don't merely string together
quotes; they recreate emotions through a series of powerful images.
Think of your notebook not just as a repository for words, but also
as an artist's canvas.
- After the assignment,
boil down the story to one sentence.
The more effort you spend doing this, the less work you will have in
going through your notes. A theme statement will help you quickly sort
your notes to pick out the most important quotes and information. It
also will illuminate what further reporting may be needed. On a long
project, theme statements can help keep notes organized and the writing
focused.
- Visualize.
As you gear up for your next story, imagine yourself taking the kind
of perceptive, efficient notes that will turn into a great read. Visualization
works for great athletes, successful sales people and many creative
thinkers.
Like learning to write
well, developing a consistent note-taking system takes time and discipline.
Hopefully these tips will help you improve this fundamental skill.
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